Digital government

In Brussels, leaders in digital government from 33 countries debate advances in public services

The digital transformation carried out by the Brazilian government will be presented this Thursday and Friday (19 and 20/9) at the E-Leaders 2019 in Brussels (Belgium), by the Organization for Economic Cooperation and Development (OECD). In addition to the OECD member countries, Brazil is one of the few external guests to participate in the meeting, focused this year on the debate on advances in public services.

“The policy of digital transformation has become a priority agenda of the government. This is so important that it takes from the back of the citizen, whether the worker or the entrepreneur, the need for commuting, gathering documents, going to notary's offices and all the bureaucratic processes that are so expensive for our economy and halt growth so far ”, stressed the Secretary of Digital Government of the Ministry of Economy, Luis Felipe Monteiro. 

The digital transformation actions in the Brazilian government, led by the Ministry of Economy's Digital Government Secretariat, are aimed at achieving four major goals by the end of 2020: launching the digital identity; publish 1,000 new digital services; unify government digital channels; and expedite the registration of companies operating in the country.

Since January, the federal government has digitized 320 services, nearly three times more than in 2018, generating annual savings of nearly $ 1 billion - approximately $ 200 million for the government and $ 740 million for society. .

The 2019 E-Leaders

Held in previous years in Japan (2015), Estonia (2016), Portugal (2017) and South Korea (2018), this year's E-Leaders brings together leaders in digital transformation not only from the public sector, but private sector experts. , civil society and academia.

The challenge is to demonstrate how successful experiences can be replicated and adapted to other OECD and non-OECD countries, how to accelerate sustainable public sector digital transformation strategies and how to increase the number of services that can generate social welfare. through digital advancement. 

In the Brazilian model, the case of the National Institute of Social Security (INSS), which completed the digitization of all services in July this year, is one of the main milestones. Today, even retirement applications can be applied for online. "There are already 10 million requests per year that now the Brazilian can make without leaving home or take queue and traffic," adds the Secretary of Digital Government. "It's more quality of life for the citizen."